Data Deletion

Effective date: July 11, 2026

You can delete your على بالي (Ala Baly) account and all associated data at any time, using either method below.

Option 1 — In the mobile app

  1. Open the Ala Baly app.
  2. Go to Settings → Delete Account.
  3. Confirm the deletion.

Option 2 — By email

Send an email to support@alabaly.app from any address, including the phone number you use with the Service, with the subject "Delete my account". We will verify ownership of the number and process the deletion.

What gets deleted

  • Your account (phone number, profile name, settings).
  • All reminders and their history.
  • All stored message transcripts.
  • Device push-notification tokens and login sessions.

Deletion is permanent and completed within 30 days. Voice audio files are never stored long-term in the first place — they are deleted immediately after transcription.

What may be retained

Minimal technical logs required for security and fraud prevention may be retained for a limited period, after which they are automatically purged. These logs no longer identify you once your account is deleted.